BentleyPublishers.com > FAQ

Frequently Asked Questions

We've compiled the most frequently asked questions in this section and divided them up by topic. You can find answers to these questions on the links below.

• Common Issues and Solutions
• Is Microsoft Vista currently supported?
• When I open the eBahn Reader, I get the message: "eBahn has encountered an error and needs to close." What can I do?
• Questions about eBahn® Software products
• What is eBahn® Desktop?
• What is eBahn® Web?
• What is the eBahn® Download Center?
• I have an older edition of eBahn® Desktop, where can I get more information on it?
• Other eBahn® software support and compatibility questions are addressed in our Software Support section
• Questions about Bentley Publishers' books
• What is a repair manual? What's the difference between a repair manual and a service manual?
• What is the difference between your paper manuals and your CD-ROM/DVD-ROM manuals?
• Do your products come with a warranty?
• Questions about shopping with BentleyPublishers.com
• How does the shopping cart work?
• How will you ship my order?
• How do I contact your Customer Service department?
• Questions about BentleyPublishers.com Website
• How can I learn more about Bentley Publishers
• What is Bentley Publishers' privacy policy?
• How do I access the Technical Discussions?
• How do I contact Bentley Publishers?
• I have written a book that I think you might be interested in publishing. How do I become a Bentley Publishers author?
• What is in the Bentley Publishers Member Center?