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Frequently Asked Questions:

Shipping Information

Bentley Publishers can ship products all over the world. Below, please find rates and policies.

 
Shipping - Domestic
Continental US - $6.95

For most items, shipping charges are $6.95 per order. For several of our larger items, shipping costs will be more. You will be able to view shipping costs during the checkout process before you confirm and submit your order. Most items ship via UPS, but we also use Priority Mail and Federal Express for certain items. If your address is a P.O. Box, your order will ship via Priority Mail. Orders will arrive within 5-7 business days. To confirm ship method, contact our Customer Service Team. Registered customers receive discounted US domestic ground shipping.

AK, HI, PR, USVI, Guam - $6.95

Your order will be shipped Priority Mail at a cost of $6.95. For several of our larger items, shipping costs will be more. You will be able to view shipping costs during the checkout process before you confirm and submit your order. Please allow 5-10 business days for your order to arrive. Registered customers receive discounted US domestic ground shipping.

Rush Shipment Charges

$19.95: UPS 2nd Day (purchase under $60)
$24.95: UPS 2nd Day (purchase of $60 and over)
$29.95: UPS Overnight (purchase under $60)
$39.95: UPS Overnight (purchase of $60 and over)

Rush orders received by 2:00 pm (US Eastern Time) on a business day will ship same day. Otherwise they will ship on the following business day. Overnight orders received on Friday before 2:00 pm will be delivered on Monday. 2nd Day orders received on Friday before 2:00 pm will be delivered on Tuesday.

Shipping - International

We send most international orders via DHL, but we also use Federal Express for certain items. Shipping is billed at actual cost, depending on final destination and book weight. The tables below provide examples. We can inform you of the final charge if you would like. To confirm ship method, contact our Customer Service Team. Please allow 5-10 business days for your order to arrive.

Canada
Shipping Chart
Book Weight Shipping Method Shipping Cost Estimate (US$)
1 lb examples: Bosch handbooks/technical instruction booklets; Electronic Editions DHL $20
2 lb examples: Chevrolet by the Numbers; Bosch Fuel Injection and Engine Management DHL $22
5 lb examples: VW New Beetle Service Manual 1998-99; BMW 3 Series Service Manual 1992-98 DHL $30
15 lb examples: Audi 100/A6 Official Factory Repair Manual 1992-97 DHL $49
Mexico and Western Europe
Shipping Chart
Book Weight Shipping Method Shipping Cost Estimate (US$)
1 lb examples: Bosch handbooks/technical instruction booklets; Electronic Editions DHL $21
2 lb examples: Chevrolet by the Numbers; Bosch Fuel Injection and Engine Management DHL $23
5 lb examples: VW New Beetle Service Manual 1998-99; BMW 3 Series Service Manual 1992-98 DHL $47
15 lb examples: Audi 100/A6 Official Factory Repair Manual 1992-97 DHL $75
Eastern Europe and Africa
Shipping Chart
Book Weight Shipping Method Shipping Cost Estimate (US$)
1 lb examples: Bosch handbooks/technical instruction booklets; Electronic Editions DHL $52
2 lb examples: Chevrolet by the Numbers; Bosch Fuel Injection and Engine Management DHL $55
5 lb examples: VW New Beetle Service Manual 1998-99; BMW 3 Series Service Manual 1992-98 DHL $71
15 lb examples: Audi 100/A6 Official Factory Repair Manual 1992-97 DHL $131
Central and South America
Shipping Chart
Book Weight Shipping Method Shipping Cost Estimate (US$)
1 lb examples: Bosch handbooks/technical instruction booklets; Electronic Editions DHL $35
2 lb examples: Chevrolet by the Numbers; Bosch Fuel Injection and Engine Management DHL $41
5 lb examples: VW New Beetle Service Manual 1998-99; BMW 3 Series Service Manual 1992-98 DHL $57
15 lb examples: Audi 100/A6 Official Factory Repair Manual 1992-97 DHL $111
Middle East
Shipping Chart
Book Weight Shipping Method Shipping Cost Estimate (US$)
1 lb examples: Bosch handbooks/technical instruction booklets; Electronic Editions DHL $45
2 lb examples: Chevrolet by the Numbers; Bosch Fuel Injection and Engine Management DHL $45
5 lb examples: VW New Beetle Service Manual 1998-99; BMW 3 Series Service Manual 1992-98 DHL $68
15 lb examples: Audi 100/A6 Official Factory Repair Manual 1992-97 DHL $111
Russia (zone 8), China (zone 2), India (zone 2), Vietnam (zone 2), North Korea (zone 8)

Prices vary based on delivery zone.

Shipping Chart
Book Weight Shipping Method Shipping Cost Estimate (US$)
1 lb examples: Bosch handbooks/technical instruction booklets; Electronic Editions DHL $24-$52
2 lb examples: Chevrolet by the Numbers; Bosch Fuel Injection and Engine Management DHL $24-$55
5 lb examples: VW New Beetle Service Manual 1998-99; BMW 3 Series Service Manual 1992-98 DHL $48-$71
15 lb examples: Audi 100/A6 Official Factory Repair Manual 1992-97 DHL $77-$131
Taiwan, Philippines, Singapore, Japan, South Korea
Shipping Chart
Book Weight Shipping Method Shipping Cost Estimate (US$)
1 lb examples: Bosch handbooks/technical instruction booklets; Electronic Editions DHL $24
2 lb examples: Chevrolet by the Numbers; Bosch Fuel Injection and Engine Management DHL $24
5 lb examples: VW New Beetle Service Manual 1998-99; BMW 3 Series Service Manual 1992-98 DHL $48
15 lb examples: Audi 100/A6 Official Factory Repair Manual 1992-97 DHL $77
Australia/New Zealand
Shipping Chart
Book Weight Shipping Method Shipping Cost Estimate (US$)
1 lb examples: Bosch handbooks/technical instruction booklets; Electronic Editions DHL $21
2 lb examples: Chevrolet by the Numbers; Bosch Fuel Injection and Engine Management DHL $23
5 lb examples: VW New Beetle Service Manual 1998-99; BMW 3 Series Service Manual 1992-98 DHL $47
15 lb examples: Audi 100/A6 Official Factory Repair Manual 1992-97 DHL $75
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